Privacy Policy
Effective Date: October 2025
Radiant Air Systems LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or do business with us.
Information We Collect
We collect personal information that you voluntarily provide, such as:
- Name, phone number, email address, and service address
- Details about your HVAC system or service request
- Payment information for invoices or maintenance plans (processed securely through third-party providers)
- Optional information you choose to share, such as photos or notes about your system
We may also collect limited non-personal data automatically, such as browser type, device, and general site activity, to help us improve our website.
How We Use Your Information
We use your information to:
- Schedule and complete HVAC services
- Send invoices, receipts, and service reminders
- Communicate about quotes, appointments, or support requests
- Improve our services and customer experience
- Send occasional updates, promotions, or seasonal reminders by email or text
By providing your phone number or email address, you agree to receive these communications. You can opt out at any time by clicking “unsubscribe” in an email or replying “STOP” to a text.
Information Sharing
We do not sell or trade customer information.
We only share information when necessary to:
- Complete your service (for example, providing your address to a subcontractor assisting with an installation)
- Process payments securely through trusted third-party systems
- Comply with legal or regulatory requirements
If Radiant Air Systems is ever sold, customer records may transfer with the business but will remain protected under this same policy.
Data Security
Your information is stored securely within trusted platforms such as Jobber, QuickBooks, and Synchrony. Access is restricted to authorized team members only.
We use reasonable administrative and technical safeguards to protect your information from unauthorized access or misuse.
Cookies and Analytics
Our website may use cookies or analytics tools (such as Google Analytics) to help us understand website performance and improve our content. You can disable cookies in your browser settings at any time.
Your Choices
You may:
- Request that we update or delete your personal information
- Opt out of promotional emails or text messages
- Contact us anytime about your privacy preferences
To make a request, email us at support@radiantairsystems.com
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above will always refl ect the latest version.
Contact Us
Radiant Air Systems LLC
5200 Dallas Highway, Suite 200277
Powder Springs, GA 30127
📞 (404) 500-9405
