Privacy Policy

Effective Date: August 2026


Radiant Air Systems LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or do business with us.


Information We Collect


We collect personal information that you voluntarily provide, such as:


  • Name, phone number, email address, and service address
  • Details about your HVAC system or service request
  • Payment information for invoices or maintenance plans (processed securely through third-party providers)
  • Optional information you choose to share, such as photos or notes about your system
  • Information you provide through text messages, such as service details, photos, appointment information, or other information you choose to send us


We may also collect limited non-personal data automatically, such as browser type, device, and general site activity, to help us improve our website.


How We Use Your Information


We use your information to:


  • Schedule and complete HVAC services
  • Send invoices, receipts, and service reminders
  • Communicate about quotes, appointments, or support requests
  • Improve our services and customer experience
  • Send service-related communications and, where you have provided consent, occasional promotions or seasonal reminders by email or text


Text Messaging

Radiant Air Systems LLC sends text messages to customers who have agreed to receive them.


Service-related messages

Customers typically receive 3 to 8 automated text messages related to each scheduled service appointment or project. These may include:


  • Scheduling confirmations
  • Appointment reminders
  • Technician arrival notices
  • Service updates
  • Quotes and invoices
  • Payment reminders
  • Follow-up requests


Additional messages may be exchanged when you contact us by text, request changes, or when your service requires further coordination.


Promotional messages


Customers who consent to promotional messages may receive up to one promotional text message per month.


Rates, Opt-Out, and Help

  • Message and data rates may apply.
  • Reply STOP at any time to stop receiving text messages.
  • Reply HELP for assistance.
  • You may also contact us at support@radiantairsystems.com or (404) 500-9405.


Information Sharing


We do not sell or trade customer information.


Mobile information, text messaging opt-in data, and consent will not be sold, shared, or provided to third parties or affiliates for their marketing or promotional purposes.


We only share information when necessary to:


  • Complete your service (for example, providing your address to a subcontractor assisting with an installation)
  • Process payments securely through trusted third-party systems
  • Comply with legal or regulatory requirements


If Radiant Air Systems is ever sold, customer records may transfer with the business but will remain protected under this same policy.


Data Security


Your information is stored using trusted third-party systems and service providers. Access is restricted to authorized individuals who need the information to perform their work.


We use reasonable administrative and technical safeguards to protect your information from unauthorized access or misuse.


Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to help us understand website performance and improve our content. You can disable cookies in your browser settings at any time.


Your Choices


You may:


  • Request that we update or delete your personal information
  • Opt out of promotional emails or text messages and request assistance with text messaging
  • Contact us anytime about your privacy preferences


To make a request, email us at support@radiantairsystems.com


Changes to This Policy


We may update this Privacy Policy from time to time. The “Effective Date” above will always reflect the latest version.


Contact Us


Radiant Air Systems LLC

288 Summit Pointe Dr.

Dallas, GA 30132

(404) 500-9405

support@radiantairsystems.com