SMS Terms & Conditions
Effective Date: November 2025
Radiant Air Systems LLC (“we,” “us,” or “our”) provides text message (SMS) communications to keep our customers informed and connected. This SMS Terms & Conditions Policy explains how and when we send text messages, your consent and choices, and how we protect your information.
Purpose of SMS Messages
By providing your mobile phone number to us - whether through our website, service forms, invoices, or direct communication - you consent to receive text messages related to:
- Appointment scheduling, confirmations, and reminders
- Service updates or technician arrival notifications
- Quotes, invoices, and payment reminders
- Follow-up requests, surveys, or review invitations
- Occasional promotions, seasonal tips, or special offers
Message frequency varies based on your service activity and preferences.
Message and Data Rates
Message and data rates may apply, depending on your wireless plan and carrier. Radiant Air Systems is not responsible for charges from your mobile service provider.
How to Opt Out
You may opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, you will receive one final confirmation text, and no further messages will be sent unless you re-enroll.
For help or questions about our SMS messages, reply HELP or contact us directly at (404) 500-9405 or support@radiantairsystems.com.
Information We Collect
When you opt in to receive SMS messages, we collect and store your:
- Name and phone number
- Message content and delivery history
- Preferences or responses (e.g., confirmations or feedback)
This information is used only for business communication purposes and is never sold or shared for marketing by third parties.
Data Security
We use secure systems to manage and send SMS messages through trusted third-party providers. Access to your information is restricted to authorized team members who need it to serve you.
Changes to This Policy
We may update this SMS Terms & Conditions from time to time. The “Effective Date” above will always reflect the most recent version.
Contact Us
Radiant Air Systems LLC
5200 Dallas Highway, Suite 200277
Powder Springs, GA 30127
📞 (404) 500-9405
